Awards for Coach Operation

UK Coach Operator of the Year, sponsored by Belmont International and Coach Safe

• Winner: Woods Travel Group, Bognor Regis, West Sussex
• Runner Up: Maynes Coaches, Buckie, Moray

Top Small Fleet Operator, sponsored by Bus and Coach Buyer magazine

• Winner: Woods Travel Group, Bognor Regis, West Sussex
• Runner-up: Woods Coaches, Leicester
• Commended: Lawton’s Executive Coaches, Boston, Lincolnshire

Top Medium Fleet Operator, sponsored by Volvo

• Winner: Excelsior Coaches
• Runner-up: Bibby’s of Ingleton
• Highly Commended: Anthony’s Travel

Top Large Fleet Operator, sponsored by Scania

• Winner: Maynes Coaches, Buckie, Moray
• Runner-up: Belle Vue Coaches, Manchester

Awards for Industry People

Top UK Coach Driver, sponsored by Traffilog

• Winner: Mike Fitzgerald (Anthony’s Travel)
• Runner-up: Peter Speaight (Epsom Coaches)
• Highly Commended: Alexander (Sandy) Watson (Maynes Coaches)
• Special Commendation: Stuart Alford (Maynes Coaches)

Services to the Industry, sponsored by CBW and Group Travel World

• Mike Lambden, lately of National Express

Young Coach Industry Professional, sponsored by Bus & Coach Professional magazine

• Gavin Scott, Stanley Travel, County Durham

Unsung Heroes Award

• Winner: Melanie Cox, Epsom Coaches
• Special Commendation for Outstanding Customer Service: National Express London Stratford Team

Awards for Coach Friendliness

The Most Coach-Friendly Historic Attraction

• Winner: Chatsworth
• Runner-up: Beamish - The Living Museum of the North

The Most Coach-Friendly Visitor Attraction, sponsored by Evobus

• Winner: Brick Lane Music Hall
• Runner-up: York Chocolate Story
• Highly Commended:
  • Cadbury World
  • Longleat

The Most Coach-Friendly Local Authority

• Winner: Liverpool City Council
• Runner-up: Medway Council

The Most Coach-Friendly Shopping Attraction

• Winner: Gloucester Quays
• Runner-up: Bury Market
• Commended: Birmingham Christmas Markets

UK Coach Destination of the Year

• Winner: Chatsworth

Awards for Services to Coach Passengers

Best Service Provider - Tour Wholesaler

• Winner: Greatdays Travel Group
• Runner-up: Albatross Travel Group
• Highly Commended: Norman Allen Group Travel

Best Service Provider - Hotels & Catering

• Winner: Best Western Hotels
• Runner-up: Hilton Worldwide
• Highly Commended: Marriott Hotels

Best Service Provider - Sea Crossing & Water Transport

• Winner: Eurotunnel
• Special Commendation for Innovation: John o ’Groats Ferries

Best Service Provider - Theatre & Venue Ticketing

• Winner: Encore Tickets

Coach Passenger Service Provider of the Year

• Winner: Greatdays Travel Group

Technical and Professional Awards

Coach Marketing Award, sponsored by Irizar UK

• Winner: National Express – Group Travel
• Runner-up: National Express – Senior Coachcard
• Commended: Woods Coaches

Coach Travel Programme, sponsored by Merlin Entertainment Group

• Winner: Epsom Coaches
• Runner-up: Woods Coaches

Making Coaches a Better Choice

• Winner: Stagecoach – megabus.com