Results Summary 2011

Coach Operator Awards

UK Coach Operator of the Year, sponsored by Belmont International and AVIVA

Winner:

  • Anthony's Travel, Runcorn, Cheshire

Runner Up:

  • Johnsons Coach and Bus Travel, Henley-in-Arden, Warwickshire

Coach Operator of the Year (Small Fleets, fewer than 15 vehicles)

Winner:

  • Carol Peters Coach Travel, Ramsgate, Kent

Runner Up:

  • Grahams Coaches, Colchester, Essex

Coach Operator of the Year (Medium Fleets, 16-50 vehicles), sponsored by Volvo

Winner:

  • Anthony's Travel, Runcorn, Cheshire

Runner Up:

  • Excelsior Coaches, Bournemouth, Dorset

Highly Commended:

  • Cozy Tours, Letchworth, Hertfordshire
  • Golden Boy Coaches, Hoddesdon, Hertfordshire
  • Marshall's Coaches, Leighton Buzzard, Bedfordshire
  • Maynes Coaches of Buckie, Moray

Coach Operator of the Year, (Large Fleets, over 50 vehicles)

Winner:

  • Johnsons Coach and Bus Travel, Henley-in-Arden, Warwickshire

Runner Up:

  • Bowen Coaches, Tamworth, Staffordshire

Highly Commended:

  • Shearings, Wigan, Lancashire

Coach Marketing Award

This goes to the company judged to have made the best and most creative use of a range of marketing tools to grow their business and increase consumer awareness.

Winner:

  • Putting the Coach into Brighton & Hove, Brighton & Hove Bus and Coach Company

Runner Up:

  • Stylish Coach Hire, Go South Coast

Highly Commended:

  • Nation Expects, National Express

Industry Support Solution of the Year

Designed to recognise and reward excellence and high standards in the delivery of essential support services to coach operators.

Winner:

  • Door2Tour.com, Larkfield, Kent

Runner Up:

  • Gauntlet Risk Management, Leeds

Highly Commended:

  • David Allen Chartered Accountants, Carlisle, Cumbria
  • Distinctive Systems, York

Coach of the Year Award

Operators were asked to nominate the best vehicles from the passenger perspective.

Winner:

  • Setra 416GTHD (Evobus (UK) Limited, Coventry)

Runner Up:

  • Volvo/Plaxton BR9 Elite (Plaxton Limited, Scarborough)

Highly Commended:

  • Neoplan Tourliner (M.A.N. UK Limited, Swindon)

Awards for Organisations in Coach Tourism

Most Coach Friendly Local Authority

Operators were asked to nominate authorities that had made extra effort to deliver outstanding facilities for coaches and their passengers.

Winner:

  • Medway Council

Runner Up:

  • Cheshire West and Chester Council

Highly Commended:

  • Bury Metropolitan Borough Council
  • Royal Borough of Windsor & Maidenhead

Most Coach Friendly Historic Attraction

Historic attractions that have gone 'that extra mile' to accommodate, attract, and welcome coaches, their drivers and their passengers.

Winner:

  • Blenheim Palace, Woodstock, Oxfordshire

Runner Up:

  • Black Country Living Museum, Dudley, West Midlands

Highly Commended:

  • Chatsworth, Derbyshire
  • Warwick Castle, Warwick

Most Coach Friendly Tourist Attraction

Tourist attractions that have gone 'that extra mile' to accommodate, attract, and welcome coaches, their drivers and their passengers.

Winner:

  • Gretna Green Blacksmith's Shop, Dumfries & Galloway

Runner Up:

  • West Midland Safari Park, Bewdley, Worcestershire

Highly Commended:

  • Eden Project, Bodelva, Cornwall
  • Drayton Manor, Tamworth, Staffordshire
  • Royal Yacht Britannia, Leith, Edinburgh

Most Coach Friendly Shopping Attraction

Shopping attractions that have gone 'that extra mile' to accommodate, attract, and welcome coaches, their drivers and their passengers.

Winner:

  • Bury Market, Greater Manchester

Runner Up:

  • Boundary Mill Stores, Colne, Lancashire

Highly Commended

  • Bicester Shopping Village, Oxfordshire
  • Oswaldtwistle Mills Shopping Village, Lancashire
  • The Trafford Centre, Greater Manchester

Best Service Supplier

Providers of services such as meals, hotels, admission tickets or sea crossings that have made outstanding efforts to accommodate, attract, and welcome coaches, their drivers and their passengers.

Hotels and Catering

Winner:

  • Rezidor – Park Inns

Runner Up:

  • Road Chef

Judges' Special Commendation:

  • Blunsdon House Hotel, Swindon

Highly Commended:

  • Warner Leisure Hotels

Sea Crossing/Water Transport

Winner:

  • Wightlink

Runner Up:

  • Stena Line

Highly Commended:

  • Eurotunnel
  • P&O Ferries

Theatre & Venue Ticketing

Winner:

  • Encore Tickets, London

Runner Up:

  • Wales Millennium Centre, Cardiff

Highly Commended:

  • Group Line, London

Tour Wholesaling

Winner:

  • Greatdays Travel Group, Altrincham, Cheshire

Runner Up:

  • Action Tours, Shifnal, Shropshire

Highly Commended

  • Albatross Tours, Larkfield, Kent

Awards for People in the Industry

Coach Driver of the Year Award

Winner:

  • Colin Morton, Golden Boy Coaches, Hoddesdon, Hertfordshire

Runner Up:

  • Nigel Isom, Cozy Tours, Letchworth, Hertfordshire

Highly Commended

  • Mike Fitzgerald, Anthony's Travel, Runcorn, Cheshire
  • Les Edwards, Cozy Tours, Letchworth, Herts
  • Ken Jones, Anthony's Travel, Runcorn, Cheshire
  • Scott Ritchie, Maynes Coaches, Buckie, Moray

Unsung Heroes, sponsored by Rezidor - Park Inn

This award is designed to recognise and reward the hard work, loyalty and devotion to duty of one or more individuals who perform junior or middle management roles in the industry.

Three prizes were awarded for 2011:

  • Shahid Ullah, First Rail Support
  • David Roberts, Oswaldtwistle Mill
  • Mary Sewell, Medway Council

Services to the Industry

This prize is awarded to somebody in the world of coach tourism who has devoted a lifetime to the industry, and delivered exceptional service in the provision and/or delivery of coach services. This year, the prize goes to

  • Christopher Wales, Chief Executive, Coach Tourism Council.

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